Case Manager / Care Coordinator jobs in Mackay, QLD

Case Manager / Care Coordinator work in Mackay, QLD

Case Manager / Care Coordinator roles in Mackay, QLD sit within steady demand with consistent vacancies. Mining and FIFO workforce mental health is a distinct service need. AOD roles are active. Rural incentive packages available through Queensland Health. case manager / care coordinator positions are found across public health services, community organisations, and private practice in the region.

Case management in mental health involves coordinating a person's care across multiple services — clinical, social, housing, financial, and community. Case managers conduct ongoing assessments, facilitate care planning, liaise with psychiatrists and allied health, and support people to achieve their recovery goals. The role requires strong organisational skills, clinical judgment, and the ability to work with complexity.

Mackay Hospital and Health Service (MHHS) provides public mental health services for the Mackay, Whitsunday, and Central West regions, including inpatient care at Mackay Base Hospital and community mental health teams operating across the catchment. The service covers rural communities and outreach to the Whitsundays and remote areas to the west.

Qualifications typically required

• Clinical qualification in nursing, social work, occupational therapy, or psychology
• Relevant AHPRA registration or professional membership
• Experience in mental health or community services
• NDIS Worker Screening Check

Key employers in Mackay, QLD

• Mackay Hospital and Health Service
• Mackay Base Hospital
• headspace Mackay
• Central Queensland PHN
• Lives Lived Well
• UnitingCare Queensland
• Centacare