Case Manager / Care Coordinator jobs in Melbourne, VIC

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Case Manager / Care Coordinator work in Melbourne, VIC

Case Manager / Care Coordinator roles in Melbourne, VIC sit within post-Royal Commission investment has created strong demand, particularly in community mental health, crisis services, and the lived experience workforce. Outer metropolitan areas offer above-award incentives in some services. case manager / care coordinator positions are found across public health services, community organisations, and private practice in the region.

Case management in mental health involves coordinating a person's care across multiple services — clinical, social, housing, financial, and community. Case managers conduct ongoing assessments, facilitate care planning, liaise with psychiatrists and allied health, and support people to achieve their recovery goals. The role requires strong organisational skills, clinical judgment, and the ability to work with complexity.

Victoria's mental health system underwent significant reform following the Royal Commission into Victoria's Mental Health System, with substantial investment in community-based services, lived experience workforce, and prevention. Melbourne sits at the centre of this transformation — new mental health and wellbeing services, Local Adult and Older Adult Mental Health and Wellbeing Services (LAOMHWS), and expanded crisis services are actively recruiting.

Typical salary

$75k – $105k AUD

Public sector rates follow state health awards. Senior case managers and clinical coordinators sit at the upper end. NDIS coordination roles may be salaried or fee-for-service.

Registration

Typically requires a clinical qualification — nursing, social work, OT, or psychology — with associated registration or professional membership.

Qualifications typically required

  • Clinical qualification in nursing, social work, occupational therapy, or psychology
  • Relevant AHPRA registration or professional membership
  • Experience in mental health or community services
  • NDIS Worker Screening Check

Key employers in Melbourne, VIC

  • Alfred Health
  • Melbourne Health (NorthWestern Mental Health)
  • Eastern Health
  • Orygen
  • Peninsula Health
  • headspace
  • Mind Australia
  • EACH
  • cohealth