Case Manager / Care Coordinator jobs in Townsville, QLD
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View all Case Manager / Care Coordinator rolesCase Manager / Care Coordinator work in Townsville, QLD
Case Manager / Care Coordinator roles in Townsville, QLD sit within persistent demand, particularly in community mental health, rural outreach, and culturally responsive care. Attraction incentives are common. AOD and youth mental health are strong growth areas. case manager / care coordinator positions are found across public health services, community organisations, and private practice in the region.
Case management in mental health involves coordinating a person's care across multiple services — clinical, social, housing, financial, and community. Case managers conduct ongoing assessments, facilitate care planning, liaise with psychiatrists and allied health, and support people to achieve their recovery goals. The role requires strong organisational skills, clinical judgment, and the ability to work with complexity.
Townsville Hospital and Health Service (THHS) is the principal provider of public mental health care across North Queensland, operating Townsville University Hospital and a network of community mental health teams, acute and subacute inpatient units, and specialist services including forensic and older persons mental health. The THHS catchment covers a large geographic area extending to Mount Isa and remote communities.
Typical salary
$75k – $105k AUD
Public sector rates follow state health awards. Senior case managers and clinical coordinators sit at the upper end. NDIS coordination roles may be salaried or fee-for-service.
Registration
Typically requires a clinical qualification — nursing, social work, OT, or psychology — with associated registration or professional membership.
Qualifications typically required
- Clinical qualification in nursing, social work, occupational therapy, or psychology
- Relevant AHPRA registration or professional membership
- Experience in mental health or community services
- NDIS Worker Screening Check
Key employers in Townsville, QLD
- Townsville Hospital and Health Service
- Townsville University Hospital
- headspace Townsville
- Lives Lived Well
- North Queensland PHN
- James Cook University
- UnitingCare Queensland
- Queensland Health